Free Curbside Shipping (Continental U.S.)

Kazana offer Free Curbside Shipping (Continental U.S.) on all orders within the United States (except Hawaii, Alaska, Puerto Rico, Canada,Remote Areas). Delivered to the customer's doorstep or downstairs by truck.

Expedited Shipping

Regarding additional cost for Expedited Shipping, please contact us, we will offer you the quotation within one business day. (Based on the dimension of the specific product and shipping address.)✉:support@kazanahome.com

We offer standard shipping for all orders. You can choose the standard shipping method on the Order Information page during the checkout process.Click to see more shipping info.

Returns & Refund

KAZANAHOME offers a 30-day standard return policy for most items. We also accept returns on damaged large or oversized items that ship via freight, as long as you report the damage within 5 days of delivery. View our full return policy.

Warranty and Maintenance

Maintenance：

Wipe Down the Epoxy Table with a Soft Sponge. The first step to taking care of your epoxy resin table is to wipe down the surface using a wet towel. If you want to perform a more in-depth cleaning of your epoxy resin table, use hot soapy water and a sponge to scrub away any build-up.

Warranty：

Kazanahome provides a 12-month warranty on all products, starting from the date of purchase.

This warranty applies under normal conditions of use but does not apply to any intentional or accidental damage or unreasonable use of our products.

Covered by warranty：

We can send accessories for free under warranty, such as paint or paraffin oil, and guide you on how to use them.

Not covered by warranty:

normal abrasion.
Damage caused by lack of proper care/maintenance.
Damage caused by external sources.
Any pet-related furniture damage

If there is a problem with the table you purchased, please contact us within 7 days of receipt. Email:support@kazanahome.com

Custom Wood & Epoxy Table Production Process

1. Wood Selection
Available Wood Types: Black Walnut, Golden Camphor, Cunninghamia, Walnut, Poplar, Ash, Olive Wood, and others.

Shape Options: Natural (raw edge) or custom-designed.

Natural Features: Knots, burl, grain patterns, cracks, end splits, mineral streaks, wormholes, resin pockets, and sap stains are preserved for character.

2. Wood & Color Confirmation
Clients confirm both wood type and color before production to ensure desired aesthetics.

3. CAD Design Approval
Our designer creates a detailed CAD drawing for client review and approval.

CAD drawings will be sent to you within 2 working days.

4. Material Preparation
Cleaning: Wood is thoroughly cleaned to remove impurities, enhancing texture (appearance may slightly change post-cleaning).

Edge Treatment: Natural edges may be lightly torched for refinement unless otherwise requested.

5. Resin Application (Bubble Reduction)
High-quality resin is applied to seal the wood, locking out bacteria and dust while minimizing bubbles.

6. Shaping & Trimming
Wood is precision-cut and shaped to meet design specifications.

7. Resin Degassing (Vacuum Process)
Resin is placed in a vacuum chamber for 30–60 minutes to eliminate air bubbles.

8. Layered Resin Pouring & Curing
Resin is poured in 3–5 layers (more for wave effects).

Each layer is torch-treated to remove bubbles and requires ~48 hours to cure (final layer may need additional time).

9. Demolding
Once fully cured, the piece is carefully removed from the mold.

10. Excess Wood Removal
Surfaces are sanded to remove protruding wood and achieve smoothness.

11. Multi-Stage Sanding & Lacquering
Sanding: Gradual polishing for a flawless finish.

Lacquering: Scratch-resistant lacquer is applied 5–6 times, sealing all gaps.

Pre-treatment: Thinner cleans the surface; brush-applied lacquer ensures deep absorption.

12. Quality Check & Resin Touch-Ups
Full inspection for imperfections. Resin gaps are filled, and raised areas are polished smooth.

13. Final Dust-Free Lacquering
A spray gun applies the last lacquer coat in a controlled, dust-free environment.

14. Packaging & Shipping
Protective Packaging Includes:

Pearl cotton wrap
Fabric layer
Reinforced cardboard
Edge guards with fabric strips
Custom wooden crate for secure transit

We fully understand the importance of stability, especially for families with children. All our tables come with sturdy legs - either pre-drilled or designed for easy installation - to ensure safety and durability. Should a customer receive a product that doesn't meet these standards, please understand this would be an exception rather than the norm.

If you choose solid wood table legs, acrylic table legs, or solid wood acrylic table legs, you only need to attach the included leg pads from the wooden crate to the legs. Then, adjust the distance between the legs and place the table securely on them.

If you choose metal table legs:

Simply install the provided leg pads, adjust the spacing between the legs, and then securely place the table on top.

If you find that the metal leg accessory package does not include the leg pads, please contact us immediately. Do not attempt to proceed on your own.
We do not recommend securing the table legs with screws, as improper installation may cause cracking in the epoxy resin.

However, if you prefer screw fixation for added stability, please notify us after placing your order, and we will gladly provide complimentary screws for your convenience.

If resin cracking occurs due to improper handling, the customer will be responsible for any resulting issues.

Email:support@kazanahome.com