Kazanahome
Custom Black Walnut Epoxy Table for John
Free Shipping
Kazana offer free shipping on all orders within the United States (except Hawaii, Alaska, Puerto Rico, Canada,Remote Areas). Delivered to the customer's doorstep or downstairs by truck.
Expedited Shipping
Regarding additional cost for Expedited Shipping, please contact us, we will offer you the quotation within one business day. (Based on the dimension of the specific product and shipping address.)✉:support@kazanahome.com
We offer standard shipping for all orders. You can choose the standard shipping method on the Order Information page during the checkout process.Click to see more shipping info.
KAZANAHOME offers a 30-day standard return policy for most items. We also accept returns on damaged large or oversized items that ship via freight, as long as you report the damage within 5 days of delivery. View our full return policy.
Maintenance：
Wipe Down the Epoxy Resin Table with a Soft Sponge. The first step to taking care of your epoxy resin table is to wipe down the surface using a wet towel. If you want to perform a more in-depth cleaning of your epoxy resin table, use hot soapy water and a sponge to scrub away any build-up.
Warranty：
Kazanahome Tables guarantees all products for 12 months from the date of delivery. This warranty applies under normal conditions of use but does not apply to any intentional or accidental damage or unreasonable use of our products.
Covered by warranty：
We can send accessories for free under warranty, such as paint or paraffin oil, and guide you on how to use them.
Not covered by warranty:
normal abrasion.
Damage caused by lack of proper care/maintenance.
Damage caused by external sources.
Any pet-related furniture damage
If there is a problem with the table you purchased, please contact us within 7 days of receipt. Email:support@kazanahome.com
FAQ
Issues that customers are more concerned about
We are aware that shipping can sometimes lead to packaging damage, but we take extra precautions to protect our products. We use reinforced packaging and secure padding to minimize any risks. If, for any reason, the packaging arrives damaged, we encourage customers to inspect the item upon arrival and report any issues so we can promptly address them.
I understand how important stability is, especially in a household with young children. Our tables are designed to have securely attached legs, either pre-drilled or with an easy-to-install method that ensures safety and durability. If a customer received a product that did not meet these standards, that would be an exception rather than the norm.
If you choose solid wood table legs, acrylic table legs, or solid wood acrylic table legs, you only need to attach the included leg pads from the wooden crate to the legs. Then, adjust the distance between the legs and place the table securely on them.
If you choose metal table legs:
Simply install the provided leg pads, adjust the spacing between the legs, and then securely place the table on top.
If you find that the metal leg accessory package does not include the leg pads, please contact us immediately. Do not attempt to proceed on your own.
If resin cracking occurs due to improper handling, the customer will be responsible for any resulting issues.
Other
You can contact us through our contact page! We will be happy to assist you.
